Virtual Office Services in London -
Terms & Conditions

"78YS" means 78 York Street, a trading name of Messagemail Ltd

"MM" means Messagemail Ltd.

"The Customer" means any person, company, partnership, organisation to whom 78YS & MM provides a service and the signatory of the Agreement is ultimately responsible for monies owed to 78YS & MM.

Service Commencement

By utilising the services provided, the Customer is bound by the Terms and Conditions hereunder.


The duration of the Agreement shall be for a minimum of one month from the date of the agreement. The duration begins after the expiry of any trial offer. To terminate the agreement the Customer must provide 78YS with one month's notice in writing following the initial one month period. 78YS will not act upon verbal notice.

Charges Payment And Vat

All sums due to 78YS under the Agreement shall be payable by the Customer upon receipt by the Customer of an invoice or payment request from 78YS. Monthly invoices shall be issued around the 1st of the month. Whilst any payment due under the Agreement remains outstanding after seven days from the invoice date, 78YS shall be entitled at its sole and absolute discretion to withhold provision of any goods or services it would otherwise be obliged to provide under the Agreement. Reinstatement of services will incur a charge of 20.00. Where the Customer has provided an "Autopay" method of payment, being a Direct Debit Mandate, credit or debit card, MM will debit the account on or around the 10th of each month following delivery of the invoice unless alternative arrangements are made. All charges payable by the Customer to MM with the exception of deposits shall be liable to VAT at the prevailing rate. Where a trial period applies, payment will be processed upon expiry of this period.


It is expressly agreed by the Customer and MM that the liability for any damages arising out of provision of any of the services and/or equipment under the Agreement to the Customer by MM, whether caused by negligence of 78YS, MM its employees servants agents or otherwise, shall be limited to the actual loss suffered by the Customer and shall in any event not exceed 100. The Customer and 78YS/MM hereby agree that any damages arising under the Agreement would be difficult to quantify or ascertain and that this provision liquidates any damages and is not a penalty. Further 78YS/MM shall not be liable to the Customer for any damages until such time as the Customer notifies MM in writing of any alleged losses under the Agreement within 7 days of the loss occurring.


78YS/MM will treat all messages and information of the Customer provided to 78YS/MM as confidential subject however to its overriding obligations and duties to the courts, the police and other law enforcement agencies as well as prevailing laws, statutes, rules and regulations imposed by Parliament.


The Customer agrees that it will not use the services and/or equipment provided under the Agreement for any illegal, immoral or improper purpose and shall fully indemnify 78YS/MM for any costs, expenses or losses including professional fees incurred by it in dealing with any breach or reasonably suspected breach of this provision by the Customer. This agreement becomes binding when the Customer begins to use the service provided by 78YS/MM or when the agreement is signed. The Agreement shall be governed by and construed and interpreted in accordance with English Law and the parties to the Agreement shall submit to the jurisdiction of the English Court.

investor in people, powered by messagemail © Copyright 78 York Street 2023, all rights reserved.
email: | address: 78 York Street, London, W1H 1DP
Virtual Office Services in London, UK | London business address service | Telephone answering and virtual reception service