78 York Street - Virtual Reception and London Office Supplies

Telephone Answering Service

Telephone Answering Service Information & Order Form

This form gives us the basic instructions to start your service and confirms your request for service. Your Personal Account Manager will contact you to clarify any outstanding points and discuss your requirements in more detail.

1. Which Services do you require?

Monthly Cost of Service

A Central London telephone number answered in your Company Name

£32.50

2. Additional Services

Initial set up fees

	Initial fee: Number provision, scripting, training		£60.00
	0800 / 0845 / 0870 connection fee		£15.00
	Interactive Voicemail		£170.00
	Directory Enquiry Registration		£50.00
	Media Response / 24hr set-up additional cost		£60.00

3. Your Company information

	Company Name			Telephone
	Main Contact			Fax
	URL			Mobile
	Email Address			Industry
	Address

4. Greeting

How would you like your telephone calls answered? The default greeting is "Good [morning/afternoon], [Company name]."

Use Default greeting

Use other greeting

5. List Of All Partners & Employees

Name	Position	Direct Dial	Mobile	Email

Add More People?

6. Call Handling

Name	Attempt call transfer to	Send Message by	You are uncontactable	Special Instructions

Add More People?

7. Mail handling options

Mail held for collection
Mail forwarded - daily
Mail forwarded - weekly
Mail forwarded to address below (please specify in 'Notes')
Mail periodically sent via courier (please specify in 'Notes')

8. Fax handling options

Divert the fax line to:
Send faxes as a .pdf file to me by email

9. Permanent Line Transfer

Divert main line to:
Divert second line to:

10. Payment

Please note that this site is a secure environment for the purpose of transacting by credit card as indicated by the padlock on your browser.

Refundable Service Retainer Standard	£150.00
With standing order/ credit card authorisation	£100.00
With direct debit agreement	£0.00

Pay:
-Monthly
-Quarterly 5% Discount*
-6 Monthly 10% Discount*
-Annually 15% Discount*

Periodic Standing Charge**
Set Up fee
Service Retainer
Sub Total
VAT @20%
Total

Convert Currency

Select hours of live service
Mon - Fri 8:00 - 19:00
Mon - Fri 9:00 - 18:00
Mon - Sat all hours

*Please note that the discounts are available on the 'Periodic standing charges' only.
**Discount automatically applied if selected.

11. Payment Information

Method of initial payment		Debit Card		Credit Card		Other
		Bank Transfer		Cheque		Direct Debit

Method of ongoing		Credit/Debit Card		Standing Order		Direct Debit
monthly payment		Cheque		Bank Transfer		Other


Name on Card:		Card Type:
Card No:		Expiry Date:
Valid From:		Issue Number:
Security Code:
Billing address if different from above:
I authorise you, until further notice to charge my account the total invoice amount on or around the 7th of each month. I will advise you immediately if the card becomes lost, stolen or if I wish to close my card account or cancel the authority.
eSignature:
I have read the Terms and Conditions. Please start the service on:

How did you find out about 78 York Street?
Recommendation
Google
Yahoo
MSN
AOL
Yell
Other search engine
Yellow Pages

12. Please provide a description of your companies' activities/FAQ's etc.

13. Notes

Please use this section to add any further employees or address details. Any special instructions you may have should be listed here:

14. Once you have filled in your details, either print and send the form via fax or post
or submit your details electronically and we will contact you to confirm receipt

Contact Details

Tel +44 (0) 20 7504 7078
Fax +44 (0) 20 7504 7079
Email sales@78w1.com
Address: 78 York Street, London. W1H 1DP

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