78 - Virtual London Office Services
Telephone Answering Service

Telephone Answering Service Information & Order Form

This form gives us the basic instructions to start your service and confirms your request for service. Your Personal Account Manager will contact you to clarify any outstanding points and discuss your requirements in more detail.

1. Which Services do you require?

Monthly Cost of Service


A Central London telephone number answered in your Company Name


2. Additional Services

Initial set up fees


Initial fee: Number provision, scripting, training



0800 / 0845 / 0870 connection fee



Interactive Voicemail



Directory Enquiry Registration



Media Response / 24hr set-up additional cost


3. Your Company information


Company Name




Main Contact








Email Address





4. Greeting


How would you like your telephone calls answered? The default greeting is "Good [morning/afternoon], [Company name]."


Use Default greeting   

Use other greeting  

5. List Of All Partners & Employees

Name Position Direct Dial Mobile Email
Add More People?

6. Call Handling

Name Attempt call
transfer to
Send Message by You are
Special Instructions
Add More People?

7. Mail handling options

     Mail held for collection

     Mail forwarded - daily

     Mail forwarded - weekly

     Mail forwarded to address below (please specify in 'Notes')

     Mail periodically sent via courier (please specify in 'Notes')

8. Fax handling options

     Divert the fax line to:

     Send faxes as a .pdf file to me by email

9. Permanent Line Transfer

     Divert main line to:

     Divert second line to:

10. Payment

      Please note that this site is a secure environment for the purpose of transacting by credit card as indicated by the padlock on your browser.


Refundable Service Retainer Standard


With standing order/
credit card authorisation


With direct debit agreement





 -Quarterly 5% Discount*

 -6 Monthly 10% Discount*

 -Annually 15% Discount*

 Periodic Standing Charge**

 Set Up fee

 Service Retainer

 Sub Total

 VAT @20%



 Convert Currency

Select hours of live service

Mon - Fri 8:00 - 19:00

Mon - Fri 9:00 - 18:00

Mon - Sat all hours

*Please note that the discounts are available on the 'Periodic standing charges' only.
**Discount automatically applied if selected.

11. Payment Information

Method of initial payment

Debit Card

Credit Card



Bank Transfer


Direct Debit

Method of ongoing

Credit/Debit Card

Standing Order

Direct Debit

monthly payment


Bank Transfer



Name on Card:

Card Type:

Card No:

Expiry Date:

Valid From:

Issue Number:

Security Code:


Billing address if different from above:

I authorise you, until further notice to charge my account the total invoice amount on or around the 7th of each month. I will advise you immediately if the card becomes lost, stolen or if I wish to close my card account or cancel the authority.


I have read the Terms and Conditions. Please start the service on:  

How did you find out about 78 York Street?











Other search engine 


Yellow Pages 


12. Please provide a description of your companies' activities/FAQ's etc.


13. Notes


Please use this section to add any further employees or address details. Any special instructions you may have should be listed here:


14. Once you have filled in your details, either print and send the form via fax or post

     or submit your details electronically and we will contact you to confirm receipt


Contact Details
Tel +44 (0) 20 7504 7078
Fax +44 (0) 20 7504 7079
Email sales@78w1.com
Address: 78 York Street, London. W1H 1DP

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